Customer Service

While the exam is the centerpiece of a certification program, we understand that these programs offer certificants much more than just a single exam, ideally leading to a long relationship with certificants. As the first association management company to achieve Platinum Certification by the Customer Service Institute of America, AH emphasizes building and maintaining a positive experience for certificants through one of our favorite core values: customer service. 

AH’s award-winning customer service teams provide knowledgeable support that goes above and beyond, providing your constituents with the most positive experience possible. Our established processes capture feedback and tailor responses that ensure the best end-to-end experience for certificants.