Transforming Advocacy with Data: RIA’s Cost of Doing Business Benchmark Report
The Cost of Doing Business: Member Anecdotes Weren't Enough
Restoration professionals lacked access to industry-specific financial benchmarks. RIA’s advocacy efforts relied heavily on anecdotal evidence, which insurers and policymakers often dismissed. Members needed credible data to guide decisions about profitability, service diversification, and growth.
The Solution: Launching the Cost of Doing Business Report
With AH’s support, the Restoration Industry Association introduced the Cost of Doing Business Benchmark Report. This peer-driven, anonymous financial report gives restoration businesses a reliable tool to:
- Compare overhead and profitability
- Evaluate labor models and business structures
- Set informed goals and KPIs
Strategic Rollout: Beyond the Report
RIA activated a multi-channel content strategy to deepen engagement and expand reach:
- Early access for Enterprise Members
- Launch videos and peer-led discussions
- Integration into podcast episodes
- Alignment with education programming and resources
- Central to advocacy and media messaging
Key Features
- Real-time data from across the U.S. and Canada
- 69% of participants were RIA members
- Widely used for planning, goal setting, and team development
- Replaced anecdotal stories with hard data for advocacy
Measurable Impact on the Cost of Doing Business
- Over 1,000 downloads in the first year
- Data showed a clear link between RIA membership and higher gross revenue
- Strengthened RIA’s public stances on contractor rights and overhead costs
- Informed new education and policy initiatives
- Sparked member engagement through media coverage and a dedicated podcast
Results that Matter
- Positioned RIA as a credible industry authority
- Provided members with critical business intelligence
- Reinforced the value of membership through exclusive, actionable insights
Ready to Elevate Your Association's Impact?
AH helps associations turn challenges into opportunities with smart strategy and tailored solutions. Contact us at inquire@ahint.com or to explore how we can support your next initiative.
