Shifting Culture From Exclusive to Inclusive for Conference Success

For the National Association for Professional Organizers (NAPO), conference evaluation feedback routinely highlighted that attendees perceived a cliquey and exclusive feel when reviewing the conference program, pointing out it provided receptions and special events for select groups of members

Find out how NAPO set out to create a more inclusive atmosphere by hosting new engaging activities such as focus groups, trend walls, and strategic planning to make their next conference a success. 

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