March 23, 2015
"Consistently healthy organizations create more engagement opportunities in areas with strategic value for the organization.The opportunities to create engagement fall on a continuum of value, from low to high. From a strategy perspective, plot out what lower-value engagement activities and options will feed into higher levels and how you can progress people through them."
Download the book report by Amy Williams, CAE on Maximum Engagement: Moving Members, Donors and Customers to Ever-Increasing Levels of Participation by C. David Gammel, CAE
