The Council is one of many steps this association management company is taking to ensure a safer, more equitable industry

14 June 2021
Association Management

Mount Laurel, NJ – June 14, 2021 – Association Headquarters, Inc. (AH), a leading association management company located in Mount Laurel, New Jersey, and Alexandria, Virginia, is proud to announce that it has made great strides on its diversity, equity, and inclusion (DEI) initiatives. 

AH has formed a DEI Advisory Council consisting of AH staff from a diverse range of backgrounds and positions within the company. The Council will create AH’s internal and external DEI voice that will not only bring AH staff together in support of these initiatives but also advance AH’s core value of Unified Diversity for the company and industry at large.

Members of AH’s DEI Advisory Council are:

  • Amy Williams (Chair), CAE, MPA, IOM
  • Natascha Williams (Vice Chair)
  • Bob Waller, CAE
  • Christen Denson
  • Felicia Lembesis, CAE
  • Gene S. Terry, CAE, IOM
  • Hailey Glover
  • Kevin Howard
  • Pamela Cummings
  • Shena Seppanen
  • Sue Dobbins
  • Tatiana Veres

“I am looking forward to working with this great group of AH staff, who were all selected to serve on the Council because of their personal commitment to these efforts,” Amy Williams said. “We hope the Council can be a driver in fostering organizational change because of its dedicated focus on achieving our diversity and inclusion goals.”

The DEI Advisory Council has hired The Almond Group, a leadership development firm with an emphasis on DEI to help the Council and AH’s top leadership in DEI training, strategy and coaching. They will also provide training for AH managers and staff. This training is aimed to help AH continue its journey for an equitable workplace.

AH has also updated its Mission statement and corporate core values to include Unified Diversity, the definition of which states: “We respect and seek out the inclusion of differences, which fuels our innovation and builds a culture that encourages, supports, and celebrates the diverse voices of our employees, client partners and communities we serve.”

Bob Waller Jr., CAE, president and CEO of AH has signed the CEO Action for Diversity & Inclusion to pledge his commitment to DEI. It is the largest CEO-driven business commitment to drive measurable action and meaningful change in advancing DEI in the workplace.

“AH has always valued diversity, equity and inclusion, and the process we are currently engaging in will ensure our practices, procedures and training clearly reflect both internally as well as externally our strongly held beliefs.” Waller said. “It is imperative that the association industry take the same steps that we are taking to have the profession serve as a leader ensuring that everyone is seen and heard.”

About Association Headquarters, Inc. 
Association Headquarters (AH) is a best-in-class professional services firm dedicated to enabling nonprofit organizations to fulfill their missions, create value, and advance their causes, industries, and professions. AH understands association trends and best practices and has professionals experienced in management, meetings, marketing, non-dues revenue growth, technology, recruiting, finances, and more. The Mount Laurel, NJ – based company maintains AMC Institute Charter Accreditation status. The AMC Institute Accreditation program is based on an ANSI Standard. As named by the Customer Service Institute of America (CSIA), AH is a Platinum Certified Customer Service Organization.

For more information, visit, connect with AH on Facebook, on LinkedIn, and follow us on Twitter.

About CEO Action for Diversity & Inclusion™ 
CEO Action for Diversity & Inclusion™ is the largest CEO-driven business commitment to advance diversity and inclusion within the workplace. Bringing together nearly 2,000 CEOs of America’s leading organizations, the commitment outlines actions that participating companies pledge to take to cultivate a workplace where diverse perspectives and experiences are welcomed and respected, employees feel comfortable and encouraged to discuss diversity and inclusion, and where best known—and unsuccessful—actions can be shared across organizations. Learn more at and connect with us on Twitter: @CEOAction.

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